User Administration
Which roles do exist in My Account?
To enable each user in your company to see the relevant information they need, the access rights have been divided in five different roles:
1. Strategic Purchaser
2. Operative Purchaser
3. Environment Health & Safety (EHS)
4. R&D Engineer
5. Accounting
What rights does the Strategic Purchaser have on My Account?
This role has access to all information provided in My Account so far. Users with this access level, may see all orders, an overview of available and past purchased products, open & settled invoices and will be provided with a purchase report, showing a volume and quantity report on past purchases from WACKER.
What rights does the Operative Purchaser have on My Account?
The Operative Purchaser sees the orders, products & invoice pages, incl. respective dashboard widgets. This role won't see the purchase report.
What rights does the Environment Health & Safety (EHS) Manager have on My Account?
The Environment Health & Safety (EHS) Manager will see all products available from WACKER. Thereby they can access the associated documents, like MSDS, TDS, Certificate of Analysis, and many more. This role does not have access to the invoices or see any prices on the order related pages.
What rights does the Engineer have on My Account?
The Engineer is designed for Research & Development as well as production related roles. With this role you can see available products from WACKER, but you will not see any prices on the order related pages.
What rights does the Accountant have on My Account?
The Accountant has only access to invoices. He does not have access to the My products or the orders page and can’t see frequently ordered products or the latest order status changes on the dashboard.
Who is responsible for assigning roles on My Account?
At the moment there are two ways to get roles assigned on My Account:
1. ask your responsible CSR to assign the role you need
2. For distributors and key accounts there will also be a “User Administrator ” role in the future. The administrator of your company can add users from their company without having to contact WACKER.
Can a user have multiple roles at the same time?
Users can be assigned multiple roles at the same time. When assigning multiple roles, the rights of the individual roles augment each other and the role with the highest access rights will be be selected to display the data in My Account.