FAQ - Invoices

Invoices will be displayed as open when they are transferred to My Account. After the due date, they are marked as overdue . Once your payment is registered, the invoice will be set to paid .

Please settle the overdue invoice to prevent any delays in the order processing. If you need support, feel free to contact your CSR via the “My CSR” button in My Account.

If you order from different WACKER sites, it may occur that you are invoiced in multiple currencies. The sums displayed on the invoice page are calculated per currency.

To find an invoice, please search for invoice number or order number.

It might take several days until the invoice status is updated. Thank you for your understanding.