In order to further improve local customer service, WACKER opened a Technical Center for silicone applications at the Jandira site in 2003. Service labs for dispersible polymer powders followed in 2005. In April 2013, WACKER has expanded its technical center in Brazil, including the training center WACKER ACADEMY, by a factor of more than three. The expansion focused on the labs for polymer binders which are primarily used in construction chemical applications.The Technical Center supports the rapidly growing markets for high quality polymers and silicones business being realized in South America. Focused on formulation development and realization of customer requirements, it serves as the South American hub to optimize technical support as well as individual assistance to local businesses. Wacker Química do Brasil also supports customers in Argentina, Chile, Paraguay and Uruguay.