“We talk your language, understand local requirements and know what specific climatic conditions and raw materials are present locally.”
Lilyana Budyanto, Marketing Manager for Construction Polymers in Southeast Asia
Customer Service at WACKER – Where the Chemistry Is Right
Your growth partner and companion: constantly in contact and at your side.
Our local services are closely interconnected through constant dialogue and are tailored to your needs.
Do you have a specific requirement? Are you looking to solve a problem? Do you need an expert? Then, we should meet.
Each market is different – often with very distinct needs, climatic conditions and available raw materials. Our goal is not only to supply you with reliable products and services, but also to develop products and solutions jointly with you that give you added value.
We know that we have to understand your needs before we can develop and satisfy the market and grow.
“Our products have low emissions and long life cycles and help reduce CO₂ – that is precisely what our customers want.”
Peter Summo, President of WACKER POLYMERS
Our Service Pledge to You
Whatever your industry, wherever you are from in the world and whatever language you speak: you are important to us as our customer. Customer proximity and customer service are not just slogans for us, but a living part of our culture.
Direct, personal contact and a closely meshed service network are essential.
They are the basis of a close and reliable partnership.