Frequently Asked Questions (FAQs)
JOB APPLICATIONS
Submit your application online. If based in Germany or the US, use our job application assistant. If you don't have regular online access, read our advice listed under “ Questions & Answers – Online Application.”
If you cannot submit your job application online, you can send us a written application instead. Applications may be submitted from your smartphone or tablet as well.
Your job application documents should refer to the position you’re interested in. They should also be complete and informative. Application documents include your CV, diplomas, certificates, and any references you may have.
You can enter and/or copy your cover letter into the application assistant directly. Regardless of your candidate profile, this information should only apply to the position you are currently seeking. For unsolicited applications, please indicate the field and, if applicable, the site where you wish to work.
Our job application assistant allows you to upload all of the required documents, either as separate files or combined in a single file (complete application documents).
What’s more, you can use the assistant to enter your personal data in the form’s fields. You can change, replace or delete these data at any time.
Yes, you can apply for several positions at a time once you’ve been registered. Do not apply for more than three positions at once, however. Select only the positions that interest you. You will not increase your chances by applying for as many jobs as possible.
Take the opportunity to activate your job applicant profile. By doing so, your application will remain visible to us, regardless of your current application or whether your application has been declined.
If you have already registered and would like to submit another application, open the “Job Market” link and then log on using your password.
After login, you can activate your job applicant profile anytime and deactivate it again if you wish. Do this by selecting the “Edit Profile Status” link in your job applicant profile. You also have the option of activating or deactivating your job applicant profile before sending an application.
Yes, you can. For this purpose, use our job application assistant or the links arranged by vocational group.
Indicate your preferred work area and, if applicable, site location.
Take the opportunity to activate your job applicant profile. By doing so, your application will remain visible to us, regardless of your current application or whether your application has been declined.
More information on unsolicited applications is available here.
If you have additional questions about job applications, please contact our job applications service.
Yes, your data will be treated in utmost confidence and are subject to data protection. We process and use your personal data for the sole purpose of handling the application process and any related activities effectively and correctly. You can withdraw or delete your application anytime. You can also block your applicant profile or delete your entire registration whenever you want. Additional information can be found in the data privacy statement.
ONLINE APPLICATION
You must register the first time you log on. To do so, you need an email address you use regularly. Our job application assistant will then take you through the various stages, such as your name, address, prior education/training, questionnaire, attached documents, and submission. You can enter your personal data and upload documents. Besides being able to edit or add to your profile at any time, you can also check the status of your application(s) or reapply.
Using our assistant is the best way to give us the information we need for reviewing your application.
If you reapply at a later date, you only need to adapt your cover letter so that it is relevant to the new position. Then upload it and, if necessary, update your profile. The corresponding HR department will process each application carefully and confidentially.
No, your application will not be filtered electronically or be declined automatically. The appropriate HR department will process each application personally, carefully and confidentially. Using our assistant is the best way to give us the information we need for reviewing your application.
All conventional browsers, except Safari, Opera and Netscape:
- Internet Explorer 5.50 and higher
- Firefox Version 1.0 and higher
- Mozilla Suite 1.7.5 and higher
- Netscape Navigator 7.0 and higher (but Version 7.1 is not recommended)
- Adobe FlashPlayer Version 9.0.124 and higher
Do not block the use of cookies. These "cookie" files are deleted from your PC once you’ve stopped using the online application function. Please deactivate pop-up blockers, if applicable. You will also need a PDF reader to view certain documents.
You can also use a friend’s PC/notebook or send your application from an internet café. Internet cafés usually allow you to scan documents.
You may also apply from your smartphone or tablet.
I have a computer with online access but don’t have an email account. How do I get an email account?
Many providers, such as gmx.de, google.de and web.de, will provide you with an email account free of charge.
You can have your documents scanned at a copy shop or internet café.
Once you’ve registered for the first time, your personal access data will be automatically sent to the email address you specified, regardless of whether you entered further data or have submitted a job application.
Please take as much time as you need to fill in the online application assistant. Answer all questions fully and in detail. Mandatory fields are indicated by an asterisk (*). If you’ve prepared well, you should need about 20 - 30 minutes.
You will be well prepared and reduce the time it takes to enter your data if your documents are already available in digital form. You can upload files in the following formats: .doc, .docx, .txt, .ppt, .pdf, .tif, .gif, .bmp, .jpg or .html. Maximum total file size is 10 MB. We cannot handle any file formats not listed here (including zip files).
When you send your application, confirmation of receipt will be automatically sent to your email address. HR and other departments relevant to your application will need some time to carefully review your documents. As soon as we have reached a decision, we will contact you.
Click the “Log out” link.
Yes, once you have logged in, you can access your application and personal profile anytime during or after the application phase. Here you can check your application status, among other actions.
You can withdraw or delete your application anytime. You may also reapply to positions for which you have previously withdrawn or deleted your application. If you withdraw your application, your personal details will remain saved in our system, even if you are not hired.
Yes, you can. To do so, you must log on and specifically delete your data by deregistering. The “delete all data” deregistration function can be found on your personal homepage. Please note that your details will be removed completely. You must re-enter all your information if you wish to register again. Pending applications cannot be considered once you have deregistered or deleted your details. Along with deleting your details, you can also withdraw or delete just your job application.
You can have a new password sent to your email address. The link for the “Forgotten password?” function is located on the login page for registered applicants. Enter your user name or the email address you have provided to request a new password. Do not register twice.
You can have your user name sent to your email address. Use the link for the “Forgotten password?” function located on the login page for registered applicants. Enter the email address you have provided to request your user name and a new password. Do not register twice.
The applicant pages are displayed in a pop-up window. Please remember not to block pop-up windows in your browser default settings.